Privacy Policy – Lazuri Sydney

Last updated: February 16, 2026

At Lazuri Sydney, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact our customer service team.

This Privacy Policy is designed to comply with applicable privacy laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles, where applicable.

1. Who We Are

Lazuri Sydney is operated by Dejave Company.

Business operator: Dejave Company

Address: De Bodding 28, Frieschepalen, Friesland-9249 MA, The Netherlands

Email: support@lazuri-au.com

2. Personal Information We Collect

We may collect personal information when you visit our website, place an order, contact us or interact with our services.

This may include:

• Your first and last name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment-related information
• Customer service messages and enquiries
• IP address, browser type, device information and website usage data
• Marketing preferences and communication settings

We do not intentionally collect sensitive personal information unless it is necessary and provided by you voluntarily.

3. How We Collect Information

We collect personal information in the following ways:

• When you place an order on our website
• When you create an account or use checkout
• When you contact customer support
• When you subscribe to emails, SMS messages or marketing updates
• When you browse our website
• Through cookies, pixels and similar tracking technologies
• From service providers that help us operate our store

4. How We Use Your Personal Information

We use your personal information to operate our online store and provide our services to you.

This includes:

• Processing and fulfilling your orders
• Managing payments, refunds and returns
• Shipping products to your address
• Providing customer support
• Sending order confirmations and delivery updates
• Preventing fraud and improving website security
• Improving our website, products and customer experience
• Sending marketing emails, SMS messages or offers where permitted
• Running advertising, analytics and remarketing campaigns
• Complying with legal and tax obligations

5. Shopify, Payment and Fulfilment Partners

Our store may be hosted and operated through Shopify or other e-commerce service providers. These providers help us run our website, process orders and manage customer information securely.

We may also share necessary information with trusted third parties, including:

• Payment processors
• Shipping and fulfilment partners
• Customer support tools
• Email and SMS marketing platforms
• Analytics providers
• Advertising platforms such as Meta, Google or TikTok
• Fraud prevention and security providers

These partners only receive the information needed to provide their services to us.

6. Marketing and Advertising

If you subscribe to our marketing communications or interact with our website, we may use your information to send you updates, offers, promotions or product recommendations.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at support@lazuri-au.com.

We may also use advertising pixels and cookies to show relevant ads on platforms such as Meta, Google, TikTok or other advertising networks.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyse website traffic and support advertising activities.

Cookies may be used to:

• Remember your preferences
• Keep items in your shopping cart
• Analyse how visitors use our website
• Measure the performance of marketing campaigns
• Show personalised or relevant advertisements

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

8. International Data Transfers

Lazuri Sydney is operated by Dejave Company, which is based in The Netherlands. Some of our service providers, fulfilment partners, payment providers or technology partners may also be located outside Australia.

By using our website or placing an order, you understand that your personal information may be processed, stored or transferred outside Australia where necessary to provide our services.

We take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to keep your information protected using reasonable safeguards.

10. How Long We Keep Your Information

We keep your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping information to:

• Process and manage orders
• Handle returns, refunds and customer service enquiries
• Comply with legal, tax and accounting obligations
• Resolve disputes
• Prevent fraud and improve security

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent for marketing communications
• Ask questions or make a complaint about how we handle your information

To exercise any of these rights, please contact us at support@lazuri-au.com.

12. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or policies of those third parties.

We recommend reviewing the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us:

• Store name: Lazuri Sydney
• Email: support@lazuri-au.com
• Business operator: Dejave Company